Below are the details of the cash withdrawal policy on ERUMMYLIVE:
All the withdrawal requests made on ERUMMYLIVE are subject to applicable taxes. Any free referral reward earned through any promotional offer cannot be withdrawn. It can only be used for playing cash games on ERUMMYLIVE.
The site may offer different withdrawal methods such as bank transfer, credit/debit card, or e-wallets, and players can choose the one that suits them best
The time taken to process a withdrawal request may take up to 3-5 business days to process the request. However, in some cases, a delay might occur. IMPS transactions fail sometimes if your bank is conducting maintenance or having a downtime at the time the transaction is initiated.
The site may require the player to complete a verification process before processing the withdrawal request. This process includes providing ID proof, address proof, and other relevant documents to verify the player's identity
If the player has received a bonus from the site, they may have to fulfil certain wagering requirements before they can withdraw the bonus amount.
In case of any fraudulent activity, we reserve the right to accept or decline your withdrawal request
Our focus is complete customer satisfaction. In the event, that there is an error in the services provided, we will refund the money, provided the reasons are genuine and proven after investigation. Please read the rules of each game before participating, it provides all the details about the services or the product you purchase.
Please note that this Return, Refund, and Cancellation Policy is part of the Terms and Conditions above.
Our Policy for the cancellation and refund will be as follows:
For Cancellations please contact us at erummy.live@gmail.com We do not cancel registrations once entered, however, in case of exceptional circumstances wherein the fault may lie with the payment gateway or from our side, we will cancel your participation on request and refund the money to you within a reasonable amount of time.
No other cancellations will be made by erummy.live.
We will try our best to create the best user experience for our users while playing on RummyField. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase, and in case of payments made through a payment gateway, payments refund will be made to the same account. This game has financial risks involved and can become addictive. Please play responsibly
In order to comply with extant law relating to deposit regulations, please note that the user must withdraw any idle balance lying in their ‘Winnings Wallet’ within 30 days of having won that amount. Similarly, users must use any money in their ‘Deposit Cash Wallet’ within 30 days. If not, the said amounts will have to be forfeited. Playing rummy on mobile for real cash is legal in India (except Meghalaya, Andhra Pradesh, Assam, Odisha, Sikkim, Nagaland, and Telangana). Player can check the details on our Legality page.
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